Youths Spend A Day As Property Sales Personnel
Updated: Aug 15, 2018
BKP Engages Underprivileged Youths with A ‘Job Challenge’.
It was a fun and learning day for 26 youths from six foster homes, who were given the opportunity to gain customer service and selling experiences as sales personnel at VERVE® Suites KL South.
As part of its ‘Caring Hands’ initiative, Bukit Kiara Properties (BKP), a niche property developer, has collaborated with CyberCare Youth Organization in the Self-Empowering Transition & Employability Programme (STEP). This programme aims to equip underprivileged youths with employability and soft skills before they leave their homes to pursue academic and career opportunities.
“I am grateful that we are able to work with BKP in hosting this special program in their property sales gallery. We believe BKP have tremendous value and teachings that can be imparted to our youths. The youths were excited when being informed that they will have the chance to be a property sales personnel to market high end condominium. Thanks to BKP for the great opportunity,” said Ainsley Tan, Youth Development Manager of Cybercare Youth Organization.
The day kicked off with a briefing on selling skills, and introduction of BKP and its latest project, VERVE® Suites KL South. Led by a group of BKP team members, the youths visited four fully-furnished designer suites and the Vercadicos Sky Bridge, a facilities deck at level 14 of VERVE® Suites KL South.
After the tour, the tables turned when the youths, ranging from 16 to 20 years old, had a role play session with BKP team members to practice their selling skills.
The highlight of the day was the ‘job challenge’ where the youths were required to be the sales personnel themselves and attended to mock walk-in customers. To spice things up, these invited ‘customers’ were assigned with designated roles with different personalities, to test the youths on their attitude and product knowledge. After each sales presentation, the mock customers also provided their feedback to the youths who brought them to tour the project.
Melissa Sum, a bubbly 16-year old said, “This job challenge has raised my confidence level. It was hard at first but it gets easier with plenty of practice. I had a lot of fun today. My takeaways were to believe in myself, present with my heart and just be honest.”
“I learned how to observe, approach and communicate with customers, and the way to handle objections. I feel good about myself and I have gained a lot of valuable knowledge today,” said Arvin, 16 years old.
“After spending a day at our sales gallery, we believe the youths would have gained some experience to prepare themselves for the next phase of their lives, be it to further study or to join the workforce,” said BKP’s Group Managing Director, Datuk NK Tong.
“In line with our company’s Core Purpose of ‘Enriching Lives through Meaningful Engagement’, we hope our engagement with the youths would make an impact in their lives, and help to groom them to be a responsible and confident individual,” NK added.